
When you dive straight into offering your solution, assuming your prospect will jump on board, you might be missing a key part of the trust puzzle.
Here’s the thing, there’s a big difference between your mindset and theirs.
You live in a solution-centric world where you see problems and quickly devise a clear, logical solution.
But your prospect is in a problem-centric, emotional world.
To them, a problem can’t be solved until certain emotional hurdles are cleared.
Let me ask you: how did you feel the last time you faced a complex problem you knew little about?
Did you feel calm and confident, or was there some anxiety, procrastination, and uncertainty?
That’s the emotional world your prospect is living in.
For you, the solution seems simple, almost obvious.
But for them, it’s anything but.
They’re dealing with confusion and doubt about their problem, and making a final decision feels overwhelming.
This is crucial because the moment you jump to the solution — without addressing their emotional state — you risk losing their trust.
And without trust, you lose the opportunity to make the sale.
Before you can present your solution, you have to dive deep into their world.
What your prospect needs from you first is to feel that you understand their uncertainty.
They need to trust you, deeply, before they’ll even consider your solution.
To build that trust, you need to be problem-centric, not solution-centric.
Your prospect needs to know that you truly get where they’re coming from before they can trust you enough to move forward.
Trust is the bridge that connects your world to theirs, but it’s your job to go there first — dive deep into their world before they’ll cross over to yours.
If you’re ready to dive deep into your prospects’ world and build the trust that leads to successful business growth, order your complimentary books and consultation below.











Ari Galper is the world’s number one authority on trust-based selling and is one the most sought-after sales conversion experts for advisors and business owners.
He is the creator of Unlock The Game®, a completely new revolutionary sales approach that overturns the notion of selling as we know it today.
Ari has been featured in CEO Magazine, SkyNews, Forbes, INC Magazine and Financial Advisor Magazine – and has been a featured speaker at the Financial Planning Association’s national conference.
His newest book, “TRUST In A Split Second!”, has become an instant best-seller among high-trust advisors worldwide.
With clients in over 35 countries, his global sales systems have become the most successful Trust-Based Selling systems of our time.
In a day and age where technology rules the selling world, for many growth-oriented advisors, deep trust has taken a “back seat” to the sales process.
Ari’s personal insights on how to build trust between buyers and sellers continue to break new ground in virtually every industry.
Ari has been on a mission for the last two decades to change the business world through trust as a foundational principle.
Through his sold-out talks all over the world and his in-house trainings for high-producing advisors, Ari has become the global ambassador to businesses all over the world.
He regularly connects with global business icons and leaders of industries seeking his counsel on how to infuse trust in their organisations and across their teams.
His work in the trust-based selling field, focusing on reversing control of the sales process, from buyer to seller, is considered category-of-one thinking, with over a two decades of proven execution and results.
With clients in over 35 countries, his global sales systems have become the most successful Trust-Based Selling systems of our time.
In a day and age where technology rules the selling world, for many growth-oriented advisors, deep trust has taken a “back seat” to the sales process.
Ari’s personal insights on how to build trust between buyers and sellers continue to break new ground in virtually every industry.
Ari has been on a mission for the last two decades to change the business world through trust as a foundational principle.
Through his sold-out talks all over the world and his in-house trainings for high-producing advisors, Ari has become the global ambassador to businesses all over the world.
He regularly connects with global business icons and leaders of industries seeking his counsel on how to infuse trust in their organisations and across their teams.
His work in the trust-based selling field, focusing on reversing control of the sales process, from buyer to seller, is considered category-of-one thinking, with over a two decades of proven execution and results.
